Rude?? Moi?! & Try Something New Today

For the past few weeks I have been enjoying the delightful David Tennant as the Doctor in his second season of Dr Who. He's been a highly rated actor of mine since I discovered him in the BBC2 series "Casanova" a few years although my mam had known him long before that but I didn't watch those dramas at the time. I love the energy & enthusiasm he puts into a role. However I still can't get used to his scottish accent in real life when he does TV interviews!

JK is foolishly trying to teach me & D a new language - Filipino. I have no idea why. Anyway I can't spell the words so I can't type them here but I know how to say "I love you" / "Good morning" & "thank you" ... which sounds like its spelled "sallamat" but I can tell you now that it wont be! D is also attempting to teach me French (she's got no chance as I learned sweet FA in 5 years at school) while I was telling JK some choice words in German & Arabic. Its actually pretty amazing what you can pick up on your travels & not realise it.

There's been hell on at work since last Thursday when our Broadband went down & as we do a lot of correspondence by e-mail it has been causing no end of trouble. J is threatening to go off on the sick with stress coz she's sick of phoning the BT (yes, Im naming & shaming coz they are shit) call centre & getting no where. An engineer was supposed to come out today between 8am & 1pm but lo & behold they didn't. Another phone call to moan at the call centre shed a bit of light on the reason for the no show: apparently we have no maintenance policy with BT so they can't send an engineer out.

Bullshit. We signed & moreover have paid for one this January & have the paperwork to prove it. Call centres are absolutely useless. On top of this our regular phone lines (also BT) are full of static, crackling noise so you can't really hear whats been said during a call. That is also causing a lot of confusion & having to repeat everything a million times is now beginning to piss me off.

And finally; JK called me into this office today to say that one of the directors AH had been on the phone to say that he's had a woman complain to him that she tried to book a bus yesterday but was told she couldn't have one when she mentioned his name & that I was rude to her. Now the truth: she called me towards the end of a shitty day & I was as pleasant as ever even though inside my head at that time of day Im cursing every twat that dares to call so late in the day. As soon as she said she was from this particular primary school I asked her if it was a AH self drive on three seperate occasions because I know this AH usually drives their buses for them. Three times she said no, it wasn't & she'd need our driver. While we had 2 buses free we had no drivers, so I told her I was very sorry but we couldn't do that day & was there any other dates I could help with? She said no & ended the call.

Where was I rude in that??!!

Sooooo this AH phoned me & booked the bus himself - a self drive which we could do. But first he grovelled to me big time saying how he knew I'd never be rude on the phone & that he knew what teachers were like & that I was a gem & he totally appreciates how much I do for the company. Arse licker... although while not entirely unpleasant I don't want him doing it!

Ciao for now xx

TJ