Old Crones & Lazy Colleagues
Its just been one of those days in general. I've been working none stop (a rarity for me!) & feel as though I have taken two steps back for every one step forward. I have left a mountain of crap on my desk for the morning which I hate doing. I just couldn't cope with the injustice any longer.
Old Crones
Had a phonecall today - actually it was two regarding the exact same thing (these old crones travel in groups of three so Im awaiting the 3rd one to get in touch tomorrow). I'll call the leader of the group Mrs M. The three of them are all clients we transport along with 8 others to a pre determined club on a Monday & Wednesday evening as agreed to by the transport giant Nexus.
However today is a Thursday & it was an afternoon & the three of them wanted to go to a community centre at 1pm. She made the call at 10.50am. Long boring story short we don't work that way. What she wanted was a taxi or a Link Up bus or U Call (both of these are run by Nexus).
What gets my goat is when I explain thats not how we work & they start giving me abuse & quite frankly I'm not paid enough money for that kind of crap. I mean what happened to those nice old grannies you see on TV baking cakes & scones & knitting for their grand children?! They certainly don't exist around here!
I'm just sooo tired of explaining that we aren't a service an individual can just call up & say "oh i want to be picked up at 1pm and go home at 3pm". A 16 seater mini bus costs £25 to do the above run & they expect to pay just £2 for the entire journey like they do for the Nexus subsidised clubs on the evening.
The worst part is you can't even get nasty back. Oh well. Suppose I can take it all out on JK when I see him 2moz.

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